Discover

who we are

We are part of the LafargeHolcim group, world leader in the production of cement, concrete and aggregates for construction, in which there are nearly 80.000 employees in more than 80 countries. CREST is the Regional Service Center of the companies of this group in North, Central and South America, where we manage the key processes of each business, such as those related to commercial management, purchasing management, talent management, financial management and accounting management, among others.

Learn about

OUR SERVICES

Commercial processes

Order to Cash:
We manage the prospection of opportunities and loyalty programs, we take and track orders, analyze credits, invoice, control shipments and the business portfolio.

Purchasing processes

Purchase to Pay:
We support companies in the search, creation, data management and payment to suppliers; as well as the analysis and management of the company’s purchases.

Human resources processes

Hire to Retire:
We take charge of recruitment, training, administration, payroll and benefits; as well as employee information management and the hiring and termination processes.

Financial processes

Record to Report:
We manage the information and generate the financial and accounting reports for the operation of each business.

This is how

WE ADD VALUE

Automation

RPA / Robot Process Automation:
We innovate to make the daily tasks more and more simple, agile, precise and transparent through robots that imitate human interaction to improve the efficiency, quality and control of operations.

Auto-
mation

RPA / Robot Process Automation:
We innovate to make the daily tasks more and more simple, agile, precise and transparent through robots that imitate human interaction to improve the efficiency, quality and control of operations.

Automation

RPA / Robot Process Automation:
We innovate to make the daily tasks more and more simple, agile, precise and transparent through robots that imitate human interaction to improve the efficiency, quality and control of operations.

Services

RCSC / Regional Customer Service Center:
We support the commercial process making all necessary satisfaction measurements and management of questions, requests, complaints and special cases of our clients, employees and suppliers.

Services

RCSC / Regional Customer Service Center:
We support the commercial process making all necessary satisfaction measurements and management of questions, requests, complaints and special cases of our clients, employees and suppliers.

Reliability

BCP / Business Continuity Plan:
We have a detailed action plan against any situation that may affect our operation that includes, for example having alternate locations, with all the necessary systems and equipment, to ensure that our client’s business never stops.

Relia-
bility

BCP / Business Continuity Plan:
We have a detailed action plan against any situation that may affect our operation that includes, for example having alternate locations, with all the necessary systems and equipment, to ensure that our client’s business never stops.

Reliability

BCP / Business Continuity Plan:
We have a detailed action plan against any situation that may affect our operation that includes, for example having alternate locations, with all the necessary systems and equipment, to ensure that our client’s business never stops.

Performance

SDM / Service Delivery Management:
We generate specific reports and indicators tailored to any area of the business that requires them, helping our clients take better decisions in their operations.

Perfor-
mance

SDM / Service Delivery Management:
We generate specific reports and indicators tailored to any area of the business that requires them, helping our clients take better decisions in their operations.

Performance

SDM / Service Delivery Management:
We generate specific reports and indicators tailored to any area of the business that requires them, helping our clients take better decisions in their operations.

Do you want us to make the operation of your business easier?

Meet

OUR PEOPLE

We are known for being a young, vibrant and multicultural company, where more than 650 talented professionals work, with great skills and the best service attitude.

Work with us

Would you like to work in a young and multicultural environment, where we permanently work to develop and offer the best benefits, to our nearly 650 talented professionals, who every day give their best, to serve our customers in North, Central and South America.

Our home

Our operations center is located in Ruta N, the innovation and business center of Medellín, chosen city, among many, for its strategic location and time zone, but above all, for its incredible ecosystem of technology and innovation and its unique culture of service.

Our leadership style

We believe in a leadership that guides and inspires. Where training, empowerment and professionalism are the basis to ensure that everyone at CREST can do an exceptional job.

Find out

MORE ABOUT US

Are you already a customer and want to communicate with us?

CREST
PBX: (+574) 320-9800
Ruta N / Torre HP Carrera 52 N° 67A-15, Piso 6 Medellín, Colombia.